In a company that’s already renowned worldwide for careful, attentive service that misses no detail, it’s an incredible achievement to be recognized as one of the best. But for Elisa being named Catering Salesperson of the Year for Europe, Africa and the Middle East is a fitting accolade.

For the last 15 years, Elisa has been making sure that every detail exceeds our guests’ expectations, from her early days as junior tea lounge supervisor at Four Seasons Hotel London to her current role bringing fantasy events to life. And while her career with Four Seasons has brought her from London to California, Sydney, Alexandria and Doha, the opportunity to join the team at Four Seasons Hotel Firenze when it opened in 2008, meant the chance to put her natural warmth and interpersonal skills to work in her home country of Italy.

Our guests love her for her sense of humour and incredible creativity. We love her because while any event at Four Seasons Hotel Firenze would be an unforgettable one, with Elisa at the helm, celebrating occasions here is more than memorable – it’s magical.